Privacy Policy

1. Information Collected

I may collect information such as:

• Your name;
• Business name;
• Email address;
• Telephone or WhatsApp number;
• Business information;
• Website requirements;
• Preferred website package;
• Messages and enquiries;
• Images, logos, branding and other content supplied by you;
• Billing and payment information;
• Domain or website information where required to provide a service; and
• Technical information such as IP address, browser or device information where automatically collected by the website platform.

The website's current enquiry form asks for information including name, optional business name, email address, optional WhatsApp number, website package and a message. Moon Web Creations

2. How Information Is Collected

Information may be collected when you:

• Complete a contact or quotation form;
• Contact Moon Web Creations by email or WhatsApp;
• Request a website or other service;
• Supply content for your website;
• Make a payment;
• Request website maintenance; or
• Communicate regarding an existing project.

3. How Your Information Is Used

Your information may be used to:

• Respond to enquiries;
• Prepare quotations;
• Discuss your website requirements;
• Design and build your website;
• Set up online stores or website features;
• Perform website maintenance;
• Design logos or other agreed material;
• Assist with domains or website setup;
• Communicate regarding your project;
• Issue invoices and keep accounting records;
• Provide customer support;
• Protect legitimate business interests; and
• Comply with legal, accounting or regulatory obligations.

Moon Web Creations currently offers website packages, online-store setup, monthly website maintenance, logo design, social-media integration and domain/website setup. Moon Web Creations

4. Client-Supplied Content

5. Third-Party Services

Website projects may require third-party services such as:

• Website hosting platforms;
• Domain providers;
• Email services;
• Payment providers;
• Online-store platforms;
• Social-media platforms;
• Analytics tools; and
• Other website integrations.

6. Payment Information

7. Cookies

This website or its hosting platform may use cookies or similar technology to:

• Enable website functionality;
• Improve website performance;
• Remember preferences;
• Understand website usage; and
• Provide technical or security features.

You may generally control cookies through your browser settings.

8. Sharing of Personal Information

Your personal information will not be sold or rented.

Information may be shared only where reasonably necessary with:

• Website or hosting providers;
• Domain providers;
• Payment providers;
• Professional advisers;
• Accountants;
• Technical service providers; or
• Authorities where disclosure is legally required.

9. Security

Reasonable measures are taken to protect personal information against:

• Loss;
• Unauthorised access;
• Misuse;
• Unlawful disclosure; and
• Unauthorised alteration or destruction.

However, no internet or electronic storage system can be guaranteed to be completely secure.

10. Retention

Personal information will only be retained for as long as reasonably necessary to:

• Complete your project;
• Provide maintenance or support;
• Maintain business and accounting records;
• Resolve disputes; or
• Comply with legal requirements.

Information that is no longer required will be deleted, destroyed or de-identified where appropriate.

11. Your Rights

Subject to POPIA and applicable law, you may request to:

• Access personal information held about you;
• Correct inaccurate information;
• Update your information;
• Object to certain processing;
• Request deletion where legally permitted; or
• Withdraw consent where processing is based on consent.

12. Marketing

13. External Links

14. Changes to This Policy